Solutions for insurance operations that improve risk assessment, streamline claims, and enhance customer experience.
Need advanced risk modeling and automated claims processing to maintain profitability while delivering faster customer service.
Requires sophisticated underwriting systems and customer engagement tools to assess complex risks and promote preventative behaviors.
Demand comprehensive risk analytics and portfolio optimization capabilities to evaluate aggregate exposures across diverse risk pools.
Need integrated comparison tools and client management systems to provide tailored coverage recommendations efficiently.
Require seamless digital experiences and automated operations to maintain cost advantages while scaling customer bases.
Insurance providers struggle to price risk using limited data points accurately. Traditional underwriting misses 30-40% of relevant risk factors, leading to adverse selection and portfolio deterioration. Underwriting teams still rely heavily on manual processes, taking 3-7 days for decisions that digital competitors deliver in minutes.
Claims operations remain labor-intensive, with 65% of claims requiring manual handling and document review. Average processing times of 10-15 days frustrate customers and increase expense ratios by 5-8 percentage points. Adjusters spend 40% of their time on administrative tasks rather than investigation and resolution.
Insurance fraud costs the industry $80+ billion annually, with conventional detection methods identifying only 15-20% of fraudulent claims. Current systems generate excessive false positives (40-60% of flagged claims), wasting investigative resources while delaying legitimate payments to customers.
Insurance interactions remain cumbersome, with policy applications requiring 25+ fields of information and multiple interactions. Customer satisfaction scores lag 15-20 points behind other financial services, with 70% of customers describing insurance processes as “complicated” or “frustrating.” Digital self-service capabilities remain limited compared to customer expectations.
Insurance providers face expanding compliance requirements across jurisdictions, product lines, and distribution channels. Compliance teams spend 10,000+ hours annually on manual reporting and documentation, yet still encounter regulatory findings due to inconsistent processes and fragmented data.
Aspagnul delivers comprehensive AI and automation solutions for insurance operations, from underwriting and claims to customer engagement and compliance.
Review and enhance underperforming AI models in underwriting, claims, or fraud detection with targeted remediation. This service addresses issues in existing systems including accuracy problems, bias, and regulatory compliance gaps.
Develop custom insurance platforms and policyholder portals that unify fragmented systems and streamline complex workflows. These solutions enhance both operational efficiency and customer experience through intuitive digital interfaces.
Ensure reliable premium collections and claims payments with intelligent routing that significantly reduces payment failures across policy transactions.
A mid-sized German payment gateway with 180 employees processing approximately €700-800M in annual transactions, active in 6 EU markets.
A traditional Spanish insurance provider with 85 years of history, 950 employees, and €280 million in annual premiums across home, auto, life, and commercial lines.
A fast-growing UK-based mobile payment application with 165 employees processing approximately £1.3 billion in annual transaction volume with around 700k active users.
A mid-sized German payment gateway with 180 employees processing approximately €700-800M in annual transactions, active in 6 EU markets.
Smarter risk modeling, using AI to refine underwriting and fraud detection.
Faster claims processing, with automation that reduces delays and manual errors.
Regulatory-ready transparency, ensuring compliance across policies and claims.
Improved customer satisfaction, by resolving claims quickly and accurately.
Review your underwriting, claims, and service processes to identify enhancement opportunities.
Tailored design prioritizing your specific insurance segment and key performance challenges.
Specialists with insurance industry experience assigned based on your specific requirements.
Development using insurance-grade security standards and carefully integrating existing policy management systems.
Rigorous testing against relevant insurance regulations before deployment.
Phased implementation with continuous performance tracking against key insurance metrics.
Insurance is built on trust, and every delay or error risks eroding it. At Aspagnul, we understand the dual challenge insurers face: keeping regulators satisfied while delivering fast, reliable service to policyholders.
We combine AI-driven intelligence with automation to help insurers process claims more efficiently, assess risks with greater accuracy, and maintain compliance seamlessly. Our solutions are designed to protect both your operations and your reputation.
What makes us different is our focus on partnership and sustainable impact. We work alongside your teams to bring clarity and long-term value, ensuring you stay competitive in a market where customer trust is everything.
Because for us, success means helping insurers protect not just assets, but the confidence of every client.
Traditional underwriting relies on limited variables and broad risk categories that miss important nuances. Our AI models analyse 300+ risk factors simultaneously, identifying correlations that human underwriters can’t detect. These systems detect both positive and negative risk signals, allowing more precise pricing and improved loss ratios.
Yes, we connect with all major insurance platforms including Guidewire, Duck Creek, Majesco, Sapiens, and proprietary systems. Our integration specialists create secure connections that maintain data integrity across systems without disrupting core operations.
Initial implementation typically takes 8-12 weeks, with a phased approach that starts with specific claim types or lines of business. The first phase delivers 30-40% of total efficiency gains, focusing on high-volume, low-complexity claims. Subsequent phases expand automation to more complex claims while incorporating continuous learning from processing outcomes.
Insurance clients see returns in four key areas: loss ratio improvement (2-4 percentage points through better risk selection), expense ratio reduction (2-3 points through operational efficiency), customer retention (15-30% improvement through faster service), and growth (10-25% increase through improved quote-to-bind ratios). We establish baseline measurements during initial assessment and track improvements against these metrics.
We implement insurance-grade security at every level including PHI/PII protection, role-based access controls, comprehensive audit logs, and secure data transmission. All sensitive information handling follows privacy-by-design principles with region-specific compliance built in.
Our technology applies to both standard and specialty insurance lines. For specialty insurance, we configure models specifically for your unique risk factors, coverage terms, and claims characteristics. The systems incorporate your specialized expertise while adding AI-powered analytics that identify patterns across historical data.
We’re excited to hear from you and to start something special together.
Turn your financial operations with purpose-built AI solutions from Aspagnul that reduce costs, accelerate growth, and ensure regulatory compliance across financial institutions.