The client was experiencing critical bottlenecks in its KYC and customer onboarding processes as it scaled operations across multiple European jurisdictions. Its existing systems required substantial manual intervention, creating delays in merchant onboarding and increasing compliance risks.
We implemented a targeted KYC automation system designed specifically for mid-market payment service providers operating across European jurisdictions. The solution incorporated intelligent document verification, risk-based processing, and compliance routing based on merchant profiles and jurisdictional requirements.
Risk-based approach with beneficial ownership verification and PEP screening
Strong customer authentication compliance and payment institution verification requirements
Data minimization, purpose limitation, robust encryption, and comprehensive consent management.
The KYC automation solution transformed merchant onboarding from an operational constraint into a competitive advantage. The acceleration in processing timelines enabled the company to improve its merchant activation promise, strengthening its market position. Enhanced compliance capabilities provided confidence to expand operations across additional EU markets without proportional increases in compliance personnel.
The solution established sustainable economics for the company’s expansion plans by optimizing the relationship between transaction volume growth and operational costs. The client has since expanded their engagement with us to implement additional automation across fraud detection and transaction monitoring operations.
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